Good partnership is based on good service
Our priority is customer satisfaction. This objective is pursued by REDA to ensure a long-lasting partnership. To achieve this REDA provides qualified technical staff that is always ready to offer to end’s user technical solutions quickly and accurately.
After-sales services of REDA include:
- Indication of preventive maintenance activities according to the specific characteristics of the equipment and the working conditions care of the customer.
- Technical support via phone and e-mail for reporting and verification of requests.
- Supply of original spare parts in a very short time thanks to our logistics system and global storage. The supply of spare parts can pass through our network of local assitance or directly with international express delivery services.
- Service team composed of technical experts to provide technical support to customers on their premises.